Frequently Asked Questions
Everything you need to know about your MOEFLAVOR experience.
How long does shipping take for international orders?
International shipping typically takes 7-14 business days depending on the destination country and customs processing times.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since our designs vary in fit, we recommend measuring yourself and comparing your results to our specific garment measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your materials ethically sourced?
MOEFLAVOR is committed to quality and responsibility. We work closely with our manufacturers to ensure high-quality fabrics and fair labor practices across our entire supply chain.